Contact us
Questions about an order, tracking, a refund or the product? Email us and a real person answers within one business day.
What helps us answer faster
- The email address you used at checkout.
- Your order number (it is in the Stripe or PayPal receipt).
- For damaged items, a photo.
Support hours: Monday to Friday, 9am–6pm US Eastern. Messages received outside these hours are answered the next business day.